Wednesday, July 31, 2019

Organizational structure of international Dairy Queen Essay

International Dairy Queen is a subsidiary of William Buffett’s Berkshire Hathaway Group. Charles â€Å"Chuck† Mooty is the President and CEO. Charles Chapman is COO while James S. Simpson is CFO, Treasurer and Controller (Hoover’s Inc. 2007). According to President and CEO, Charles Mooty, the main asset of the company is people being a service company. Moreover, the company has franchisees and should be assisted to maintain growth (Jossi 2001). Dairy Queen was originally run as a family corporation until shareholders decided to sell to Berkshire Hathaway. Mooty’s strategy includes the development of people, brand and presence (Jossi 2001). Recent lawsuits filed by franchisees against the mother company had caused too much rift in between the company and the franchisees. Mooty aimed to put the past behind and rebuild the relationship with the franchisees so that IDQ and the franchisees operate as a singular system (Jossi 2001). To revitalize the market, DQ also introduced another concept restaurant, the DQ Grill and Chill. It is a more pricey dining experience that would cost a customer on the average at $6 USD per head. According to Wolkowitz (2005), there are 51 restaurants, two of which are company owned while the rest belonged to franchisees. Jawad Business Group owns and operates the DQ Grill and Chill in Bahrain. The organization structure of International Dairy Queen could be illustrated in the diagram below. Since International Dairy Queen (IDQ) is a subsidiary of Berkshire Hathaway, the management team of IDQ is under the auspices of the mother company. Figure 1 – Organization Structure of International Dairy Queen IDQ has the traditional top-down organization where the mother company determined its management and the conduct of business (Berkshire Hathaway). Berkshire Hathaway has accountability to its shareholders. The structure is perceived as such because it was the shareholders who originally approved the sale of Dairy Queen to Berkshire. Therefore, any decision by the management should have the approval of the shareholders before it can proceed. If Dairy Queen’s original owners did not sell their shares to Berkshire, DQ would still remain a family-run corporation. Bibliography â€Å"A Story of Sweet Success† n. d. [Online] Available at: http://www. dairyqueen. com/en-US/About+Dairy+Queen/Corporate/History/default. htm [Accessed 20 July 2007] AgExporter. 1996. Arabian Gulf: Hot Markets for US Foods [Online] Available at: http://www. allbusiness. com/agriculture-forestry-fishing-hunting/557170-1. html [Accessed 21 July 2007] Badawy, M. K. 1980. Styles Of Mideastern Managers. California Management Review . Spring 1980; Volume 22, Issue: 3; 51-58. Bahrain This Month. 2007. Eating Out [Online] Available at: http://www. bahrainthismonth. com/restaurants/cuisine. fastfood. php [Accessed 22 July 2007] Garber, A. 2004. Quick-serve Concepts Upscale Image, Elevate Prices. Nation’s Restaurant News; Volume 38, no. 18;1-4. Ford, C. W. , Nonis, S. A. and Hudson, G. I. 2005. A Cross-Cultural Comparison of Value Systems and Consumer Ethics. Cross Cultural Management; Volume 12, Issue 4; 36-50. Hill, C. W. L. , & Jones, G. R. 2004, Strategic Management Theory: An Integrated Approach 6th ed. , Boston: Houghton Mifflin Hoffman, K. 2005. Drive Thru Gourmet / New Blizzard Flavors May Leave Competitors Quaking in Their Boots, Houston Chronicle. Houston, Texas: 10 Hoover’s Inc. 2007. International Dairy Queen, Inc. Overview. [Online] Available at: http://www. hoovers. com/dairy-queen/–ID__13811–/free-co-factsheet. xhtml? cm_ven=PAID&cm_cat=INK&cm_pla=CO1&cm_ite=dairy-queen [Accessed 21 July 2007] Jossi, F. 2001. A Royal Challenge [Online] Available at: http://www. qsrmagazine. com/issue/interview/chuckmooty.phtml [Accessed 21 July 2007] Kavoossi, M. 2000 The Globalization of Business and the Middle East: Opportunities and Constraints. Westport, CT. Quorum Books. â€Å"March Into Spring as DQ ® Goes Green,† n. d. [Online] Available at: http://www. dairyqueen. com/en-US/About+Dairy+Queen/Corporate/Press+Releases/March+Into+Spring+as+DQ%C2%AE+Goes+Green. htm [Accessed 20 July 2007] Porter’s Diamonds of National Advantage 2007 [Online] Available at: http://www. quickmba. com/strategy/global/diamond/ [Accessed 21 July 2007] Toffler, A. 1990. Powershift: Knowledge, Wealth and Violence at the Edge of the 21st Century. Bantam. New York. US Foreign Commercial Services and US Department of State 2004. Doing Business In Bahrain: A Country Commercial Guide for U. S. Companies [Online] Available at: http://www. export. gov/middleeast/country_information/CCG/Bahrain/Doing%20Business%20in%20Bahrain%20FY%202005%20(CCG)%20-%20Final. doc [Accessed 21 July 2007] Wolkowitz, D. 2005. DQ Grill & Chill: Well-Known Ice-Cream Brand Turns Up the Heat with New Look, Expanded Menu, Nation’s Restaurant News [Online] Available at: http://findarticles. com/p/articles/mi_m3190/is_5_39/ai_n9523126/pg_1 [Accessed 21 July 2007].

Tuesday, July 30, 2019

Own Self Concepts Essay

Own Self Concepts SPC 2300 – 12 Own Self Concepts 1. Define one change you would like to make in yourself. It might be a behavior or anything about yourself that you would like to alter. * I would like to change one of my behaviors about myself. The worst quality about me is that I am always late no matter what the case may be. I am not late on purpose, but it seems like something always puts me behind schedule. It drives both my family and friends crazy. They have learned when I say I will be there in thirty minutes, to expect me in about an hour. This is a behavior of mine that I need to work on immediately. . Write a specific goal for making the change, being sure your goal is realistic and fair. Use affirming, motivational language in your goal. For example, â€Å"I will show my best friends that I am paying attention when they talk to me. † * This is something about myself I have needed to change for a long time. It is not something I do intentionally to drive my f amily and friends crazy. I need to become a little more time oriented, so that I can be where I say I am going to be, at a certain time. I will show my family and friends that I can be on time to their events. My first goal is to sit down with a calendar, and write down already known events and times. This way I will not schedule more than one event at a time. Next, by having a planner, I can add any new events that occur in future. I will be able to check available dates and make sure I have nothing already planned. Lastly, by sticking to my schedule and planning ahead it should reduce the amount of time I am late. I know I always have to expect the unexpected, but at least I have control over the already known about. 3. Observe or think of others who are models for what you want to be. Write down what they do. For example, â€Å"Tracy nods a lot and repeats back what others say so they know she is listening. † * A model person for me to observe and take tips from would be my mother. She will have a whole list of things to accomplish within her day, and gets them all done and on time. She has a monthly day planner that she carries with her at all times. She always makes sure to add important and upcoming events, as well as any of her daily to-dos to the planner. My mom also makes sure not to make more plans than she can fulfill within her day. It seems to work for my mom, so I don’t see why it wouldn’t work for me. . What context or setting is required for you to achieve your goal? For example, â€Å"I will talk with my friends in private, distraction-free settings. † * I will need to follow the schedule I set for myself and not let myself get distracted from my original plans. It might even be good for my family and friends to be a little bit stricter when it co mes to my tardiness. For the most part, this behavior is something I have to train myself on. No one else can do this for me. I have got to learn how to manage my time better, so that I will arrive at events when I am supposed to be there. . Identify potential barriers to the change. Some potential barriers that may cause some problems for my change will be the exact people who request the change of me. I will admit that I do control a lot of my tardiness, but not all of it is my fault. I will be on my way somewhere, when a friend asks me to do something for them. They promise it will only take five minutes. At that point, it is usually over an hour when they are done with me. I have got to learn to tell my family and friends no sometimes, in order to fulfill prior obligations.

Monday, July 29, 2019

Visual Description & Personal Analysis Essays Essay

Visual Description & Personal Analysis Essays - Essay Example the body of the image, the overall work of the artist is quite fine as the amount of color power used was moderate for the viewer to understand what contents it ties to the real world. Due to its sound power of color for the image interpreted, from an atmospheric point of view, the image could have been taken from a close range or point of view. The aspect of chiaroscuro is, therefore, not presented at all as the image is very clear to both the reader and the viewer. In this image, the experience is very dim and thereby portraying that the atmospheric perspective point where the photograph was captured could have been at aver far distance or from an aerial point of view. There can articulation from this image that that the art of calligraphy was of low image as it its hue is much dim. The capturing of the photo is in an area that had very bright light hence interfering with the color strength of the experience of the product. From the look of the image, there is a depiction of the temperature of the image to be of that cool scenario due to the dimness of the image. The artist, therefore, could have used any of the complimentary colors that is either red and yellow or yellow and blue or yellow and violate to give the image the strongest contrast it could have. There is use of pointillism when viewed from a very close range since there are some small dots that could be seen at the background of the image. The small dots that the artist used during his painting work could also create an impression on the image as of rough texture surface. Rough texture may mean that the artist may not have been qualified nor intended to create a notable style or theme in the image to the respective viewer as every artist may have his or her own theme that he or she is trying to present to the viewer while designing his or her image. The proportionality of the image is also clearly brought as it tries to depict the entire environment as that of cool surrounding with the use of dim

Sunday, July 28, 2019

How to start a new business in engineering field Essay

How to start a new business in engineering field - Essay Example Proper cost effective and suitable policies should be applied by any organization to expand it and make it profitable and successful. Success of any business is dependent on the management policies applied by the organization that is operating that specific business. If the policies are only person oriented or productions oriented, then the objectives can not be achieved successfully but if both of the entities are taken into consideration while making policies, then the objectives are achieved efficiently and the business becomes profitable. A business is said to be profitable and successful when it provides profit and benefits in return of the investment done by the owner of that specific business. When the tasks or objectives set by the management personals of the business are not achieved efficiently or effectively, it is said that the business is not profitable or cost-effective. These factors should be kept in mind and should be analyzed properly before starting any sort of new business because they have a major and crucial impact on the success and expansion of any specific business. Without a correct and appropriate analysis and in depth study of these factors, success of a new business can not be achieved rather it will result in loss on the investment. These were the services which our company will provide to its customers. Now, let’s get to know those key points which should be taken in proper consideration while starting any new business in the field of engineering. Now the question is of market value of our firm which means whether the area, where we are going to start our firm, is suitable or not. We should have information of all other companies or construction firms working already in that area where we are going to start our firm. In this case we will be able to analyze our competitors who are already in that specific engineering business. We should analyze the strengths and weaknesses of our competing construction firms

Saturday, July 27, 2019

Digital Forensic Laboratory Assignment Example | Topics and Well Written Essays - 750 words

Digital Forensic Laboratory - Assignment Example In this regard, most laboratories without a digital forensic unit are either becoming obsolete or creating space and remodeling existing spaces to create the digital unit. Digital forensics can be defined as the forensic investigation of electronic devices capable of storing data or information in one form or another. The core purpose of performing digital forensic is to extract the digital data from the said devices so as to aid in the investigation and prosecution of a committed crime (Press, 2012). In addition, the collected evidence is also admissible in a court of law. This article will highlight the architectural and engineering design requirements for digital forensic laboratories. In addition to that, it will also explore the history of forensic investigation, and what are the essentials in coming up with a basic reliable site. Laboratory budget In planning a budget for a digital forensic lab the first most crucial part to be considered should be training. The staffs who will be involved in the actual forensic duties need to be adequately familiar with their work and tools of trade (Vacca, 2010). In addition to that, the procedures involved need to be fully understood is shoddy work is to be avoided. In addition to training costs, digital forensics bases its accuracy on advanced equipments that are properly installed and maintained. Considering the fact that technology changes fast it is essential to consider the best, and affordable means of acquiring the equipments especially computers. For operational costs and lab maintenance expenses, it is best to break down the costs down to daily, quarterly, and annual expenses so as to project finance uses, and properly set the budget (Jones et al, 2011). Laboratory expenses include the following: Hardware, these are computers microscopes and all other relevant, and essential equipment required for a successful investigation. Specialized software for an in depth analyses of crime data, facility space and the tr ained personnel who will e operating the equipment’s, and laboratory investigations (Jones et al, 2011). Safety measures and recommendations Based on the sort of sensitivity the data requires safety measures have to be put in place to ensure the integrity and reliability of the evidence that shall be extracted thereafter. In addition, the involvement of high level electrical equipment also means that hazardous situations may arise due to machine-human interaction (Bill. Nelson, 2010). Digital forensic investigation and safety measures requirements can be briefly summarized as follows: Information and data collection: This involves the acquisition, identification, labeling and recording of evidence on site. Data retrieved from all possible sources need be carefully handled and isolated in order to preserve its integrity, and avoid contamination. Examination of data: his involves the use of various methods such as automated examination to evaluate and extract relevant and valid information from collected evidence. Caution has to be exercised so as not to add or miss relevant and useful facts. Data analysis entails the use of legal techniques to derive useful facts that can be presented as evidence against a given individual or party. Finally, reporting the analyzed information in a presentable and simple format. Usually this involves the description of the entire process, tools that were used, and reasons why a particular criteria was used in achieving the results. Furthermore, it is at this stage that recommendations are also given besides the final conclusion. This is normally done so as to improve future investigations (Vacca, 2010).

Dance Essay Example | Topics and Well Written Essays - 250 words - 3

Dance - Essay Example According to Clive Barnes () called them the group the Israeli children of the American Dance. By having different directors at different times, the choreography kept changing time and again. This made some critics conclude that the dance group is probably popular due to their strengths but not their artistic frontiers. However, this changed from the year 1990 when Ohad Naharin was made the artistic director. He had started his dance career with the group and therefore was not a stagger to the group. He choreographed for the group and it was not long before he had a name for himself. With time this group won the hearts of many especially in North America where the group has taking several trips for the past eighteen years. Most of the dancers in this group are between the ages of eighteen to twenty four. The group has also managed to win several awards in America and is well known as an acclaimed dance troupe internationally. In conclusion, this dance group ensures that they deliver their work to satisfactory. They have extraordinary dancers who showcase their extraordinary skills to satisfactory. This is group is a true testament of the fact that hard work

Friday, July 26, 2019

PUBLIC LAW Master Essay Research Paper Example | Topics and Well Written Essays - 1500 words

Analysis of 8 to 11 of the European Convention on Human Rights - Research Paper Example In doing so, it reifies the level of the protection of the individual's rights. Meanwhile, even though state parties can file cases against other states, this rarely happens. The Convention takes into consideration numerous human rights. This paper shall discuss the rights safeguarded by Articles 8, 9, 10 and 11 of the Convention. These are, respectively, the right to respect of private life, the right to freedom of thought, conscience, and religion, the right to freedom of expression, right to freedom of assembly and association. Salient to this paper's discussion would be the extent of the state's ability to control or interfere in the aforementioned rights, as provided by the Convention. Each of the three articles will be stated, and then discuss in detail. 2. There shall be no interference by a public authority with the exercise of this right except such as is in accordance with the law and is necessary in a democratic society in the interests of national security, public safety or the economic well-being of the country, for the prevention of disorder or crime, for the protection of health or morals, or for the protection of the rights and freedoms of others. This article evidently protects the right of the individual against unlawful searches, against constant surveillance, as in phone taps, or going through electronic mails and physical letters. The first provision clearly asserts that an individual, his family, and his friends should not be monitored. But the second provision provides conditions that are very vague. In a sense they could account for a lot of things, depending on the situation and circumstances. For example, "in the interest of national security" pertains clearly to individuals and groups that may be considered threats to the state. But this can encompass a multitude of people. There might be cases of people being judged in a bad light on the basis of their ideological and political leanings, without them actually being actual threats to the state. Even the term "state" can take on a myriad of interpretations, depending on who's speaking, and for what reason. Protecting the interests of the "state" can mean preserving the present regime. In a sense, these political terms can be used to the disadvantage of individuals in question. Â  

Thursday, July 25, 2019

PRINCIPLES OF CARE Essay Example | Topics and Well Written Essays - 1500 words

PRINCIPLES OF CARE - Essay Example The legal and policy context: A variety of legislations have been put into place in order to protect the rights of individuals may not have the resources to protect their own rights. Some of these are: Data Protection Act of 1998 NHS Community Care Act of 1990 The Department of Health's 'Fair Access to Care' (FACS) 2003 Chronically Sick and Disabled Persons Act of 1970 General Social Care Council of 2002 (GSCC) The NHS Community Care Act of 1990 states that it is a duty of the social services to undertake an Assessment of Needs under s47 (National Health Service and Community Care Act, 1990). In addition, it is also a duty to offer direct payments and a carer's assessment. The Carer's Equal Opportunities Act of 2004 offers the carer the right to an assessment in their own right. Under the Chronically Sick and Disabled Persons Act of 1970 (s1), it is the social workers' duty to identify the needs of locals and offer specific information to meet those identified needs. In the event of identification that a patient may be isolated from society; he/she (the patient) may be offered day – care facilities so that they have a network of support. This may assist in preventing isolation and may assist patients to socialise with others in the community. Service User's Perspective: During the researcher's assessment of a case, the staff at the nursing home reported that the case – B (an aged female patient) – was not receiving the required quality of care. B was aged, a resistant nature that may have been due to her age, and most importantly, she was suffering from Dementia. They were unable to meet her requirements of care, which included more attention as part of her day-to-day care since they did not have the facilities to care for a patient coping with Dementia. According to the nursing home staff, it was quite unfair to B that she had to continue living there when her needs could not be met. A day after the initial assessment of the case, B's niec e was contacted in order that her views on B moving into a residential home be taken on board. This would be a home that catered to the needs of patients suffering from Dementia. The niece stated that she would be very happy if the transfer were to go ahead. She also reported that she has had a lengthy conversation with the manager of the nursing home with regards to B's safety at the home and really wanted the best for B. The assessor of this project was informed about the opinions and decisions of the nursing home and B's niece. During supervision sessions the possibility and the procedure for finding an appropriate placement for B were discussed. A resource request was then sent to Home Care requesting a list of residential care homes registered to offer care to patients with Dementia that had vacancies. The list sent in response mentioned three homes; information about which was passed to B's niece so that she could contact these homes, makes appointments for a possible viewing and then decide which one would be the best for B. Social Work Values and Anti-Oppressive Practice: The General Social Care Council (GSCC) code of practice is the corner stone of social work values. Social workers are bound by this code of practice; and action can be taken against them if they fail to do so. The GSCC code also forms a part of the legislation, employer’

Wednesday, July 24, 2019

Broad rhetorical analysis of Charles Murrays on Liberal Education as Essay

Broad rhetorical analysis of Charles Murrays on Liberal Education as suggested by President Obama - Essay Example It talks about students who are undertaking their education. If it were addressed to students, it would imply that the author was telling them not go for higher qualifications as it does not help. This would be a misguided advice to students. The thing is that students should always aim higher while in school or practice. In support of the argument, the author indicates that university degrees work well for children who come from wealthy families, but not for anyone else who wants to land in a stable job and is not interested in the aspect of education. He states, â€Å"Children just want to know how to get a job that is satisfying and the one that pays well.† He further adds that in order for students to meet their demands, higher education is normally required. However, this should not be essential or necessary anymore if certificate testing is to be used as the best way out. The author used some rhetorical appeals to pass his message across. For instance, when he indicates that college education culminating to a bachelor’s degree works well for the kids whose parents have a lot of money. In addition, he indicates that the system only works well for top students who come from backgrounds that are drawn to academics. The funny part comes when he indicates that most of the 18-year-olds or rather students are not from well-to-do families, are not drawn to academics and are not top students. This is based on the fact that there are thousands of people going through vocational training, but are not poor.

Tuesday, July 23, 2019

The Influence of Hybrid Warriors in Future Wars Research Paper

The Influence of Hybrid Warriors in Future Wars - Research Paper Example One can see that the US soldiers deployed in different missions face a number of problems like lack of skills, cultural insensitivity, failure in collecting information, and reconstruction of war-torn areas. In addition, the rapid change from counterinsurgency measures to traditional warfare leads to a number of problems. But the claim that the enemies are well equipped to withstand large scale operations/conventional warfare and the example of Israeli defeat in Lebanon in the year 2000 (Hezbollah rocket attack), does not prove that conventional warfare is outdated. Cordesman stated that â€Å"Israel’s problems in the security zone were legion and were sharply influenced by its lack of any real political support in Lebanon† (411). At the same time, the claim that the US failure in Falluja, Iraq (2004) was due to the lack of systematic warfare is wrong because the reason behind the failure is that the US Forces underestimated the insurgents. The claim that the internatio nal terrorist groups like Al Qaeda follow conventional and irregular warfare (say, in Iraq, in the year 2007) is a little bit confusing because most of the terrorist groups always follow conventional warfare. But the main problem faced by the US Forces during the Vietnam War was the lack of information on the combination of guerrilla warfare (Viet Cong) and systematic warfare (North Vietnam Army). The claim that the wars in Lebanon (in the year 2006), Falluja (in the year 2004) and Vietnam War prove that combination of regular and irregular warfare can influence the end result, but this does not prove that regular warfare is totally outdated.

Monday, July 22, 2019

Exterminate the brutes Essay Example for Free

Exterminate the brutes Essay â€Å"The Heart of Darkness† by Conrad is one of the great novels of English literature. This novel exposes the greed, malice and selfishness of the European men. They exploit the wealth of Africa in the name of civilizing the natives. They take away their ivory and in return gave them hunger, destitution, poverty, degradation and death. The English men of this novel lack morals and conscience. Conrad observed the hypocrisy of his countrymen and exposed it in a marvelous way in this short piece of art. In this novel he brings before us the nature of â€Å"western superiority† in primitive lands. Reading this story repeatedly, we know that the dark English coast before him recalls for Marlow the darkness of modern Africa, which is the natural darkness of the jungle but more than that the darkness of moral vacancy, leading to the atrocities he has beheld in Africa. This moral darkness of Africa, we learn later, is not the darkness of the ignorance of the natives, but of the Whitman who blinded themselves and corrupted the natives by their claim to be light-bearers. Walter Allen believes that, â€Å"The Heart of Darkness of the title is at once the heart of Africa, the heart of evil- everything that is nihilistic corrupt and malign – and perhaps the heart of man† According to Conrad himself, the story of â€Å"heart of darkness† is about the â€Å"criminality of inefficiency and pure selfishness when tackling the civilizing working Africa†. In the story Marlow makes much of the inefficiency and selfishness he sees everywhere along his journey in Africa. But it is the criminality of the civilizing work itself that receives the heaviest emphasis in the novel as a whole. J. W. Beach believes that Kurtz is the representative and dramatization of all that Conrad felt of futility and horror in what the Europeans in the Congo called â€Å"progress†, which meant the exploitation of the natives by the white men. Kurtz was to Marlow, penetrating this country, a name, constantly recurring in people’s talk, for cleverness and enterprise. But there were slight intimations, growing stronger as Marlow drew near to the heart of darkness, of traits and practices so abhorrent to all our notions of decency, honor and humanity that the enterprising trader gradually takes on the proportion of a ghastly and almost supernatural monster symbol for Marlow of the general spirit of this European undertaking On his journey up the Congo, Marlow comes across the forsaken railway truck, looking as dead as the carcass of some animal; the brick maker idling for a year with no bricks and no hope of materials for making them; the â€Å"wanton smashup† of drainage pipes abandoned in a ravine; burst, piled up cases of rivets at the outer station and no way of getting them to the damaged steam boat at the Central Station; the vast artificial hole somebody had been digging on the slope- all these and many more are the examples of the criminality of the inefficiency. Wilson Follet believed that in this novel, â€Å"the European is shown drained, diseased, a prey to madness and unutterable horror and death†¦Ã¢â‚¬  This proves that the white men over there, except the company’s accountant, are inefficient and selfish. They themselves do nothing, whereas on the other hand they exploit the natives to the maximum, they extract the maximum workout of them and pay them three nine –inch long brass-wire pieces a week, which are insufficient to buy them anything. As such most of the natives are starving and dying. This novel is a very faithful accord of the cruelties and atrocities perpetrated on the natives of Africa by their European masters. Talking of the roman conquest of England, Conrad says, it was â€Å"just robbery with violence, aggravated murder on a grand scale, and men going at it blind-as is very proper for those who tackle darkness†. What Romans had done in England, the English did in South Africa. Marlow admits that English conquests, like all others, â€Å"means the taking away it from those who have a different complexion or slightly flatter noses than ourselves,† though Kurtz went to the African jungle with an idea to civilize the natives; he saw his mission in Africa as that of torchbearer for white civilization. But very soon he starts extracting from the natives human sacrifices to himself as god. Finally, his hatred for the natives plunged to the depth out of which came his prescription of the only method for dealing with primitive people: â€Å"Exterminate the brutes! † The European Whitman in Africa is parasites; they are hollow; they have no personal moral vision of their inhumanity and folly. They are also collapsible, because their society’s institutions are incapable to hold them up. Ivory has become the idol of the foolish run of European pilgrims; and Kurtz is no exception. † all Europe contributed to the making of Kurtz. † Joseph Conrad is a modern artist. He uses impressionistic technique of novel writing in his novel, â€Å" The Heart of Darkness†. The appeal of a novel, Joseph Conrad wrote, â€Å"must be and impression conveyed through senses â€Å". This impression could not be conveyed through the most complete inventory of details; it is an intuitive whole and must be rendered so, instantaneously. † the meaning of an episode is not inside like a kernel but outside enveloping it,† his spokesman Marlow declared. He avoids generalized narrative. He tell us the story in vivid impressions something like Virginia wolf. E. M. Forster in his seminal novel â€Å" A Passage To India’ too discuss some what â€Å"the Heart of Darkness† like situation. This novel discusses in detail the severe clash between the two fundamentally different cultures, those of East and West. The administration and their families residing there represent the westerners. Although these western people wish to maintain good relations with the easterners whom they govern, they have no desire to understand India or Indians. The Westerners rule the natives with an iron hand without caring for justice and fair play.

Othello Plot Points Essay Example for Free

Othello Plot Points Essay Othellos Ensign, hates him cause hes black, wants Cassios job, believes he would be better Cassio- Innocent Party, gets a job as Othellos Lieutenant, gets into a fight and his stripped of rank, but goes to Desdemonia to try and win back Othellos favour Roderigo- Loves Desdemonia, is persuaded by Iago to attempt to kill Cassio, is murdered by Iago to remain silent (d) Emilia- Married to Iago, gives iago the handkerchief that convinces Othello that Desdemonia and Cassio had a relationship (d) Plot Othello marries Desdemonia in secret. However Roderigo goes to her father and blows their cover. Othello is forced to defend himself from accusations of witchcraft. News of a Turkish invasion of Cyprus reaches Venice, and Othello, with Cassio his new Lieutenant, and Iago, his ensign, are deployed to Cyprus to defend against the Turkish fleet. Desdemonia is allowed to accompany Othello, and Emilia, Iagos wife, accompanies her as her attendant. The enemy fleet is destroyed by a storm. Othello calls for a celebration, during which Iago gets Cassio drunk, who causes a fight. Othello strips him of his rank, and blames him for the disturbance caused by Iago. However, Iago tells Cassio to go to Desdemonia, and convince her to try to plead his case. Whilst Cassio does this, Iago goes to Othello and hints that Cassio and Desdemonia are having an affair. For the rest of the film, Honest Iago controls the actions of the characters, turning Othello against his wife and Roderigo against Cassio so that, at the end of the play, Roderigo attempts to murder Cassio, while Othello smothers his wife after accusing her of betraying him and having an affair with Cassio. Roderigo fails, and after he is identified as Cassios attacker Iago murders him, claiming to have been overcome with rage, but really silencing to cover his involvement. Othello then murders his wife, however Emilia walks in calls for help. As the truth comes out, Othello realises his wife was innocent. Iago murders his wife after she reveals what he has done. He is then captured and brought before Othello, who stabs him but does not murder him, saying he would prefer Iago live in pain for the rest of his life than die. Othello then kills himself out of guilt at what he has done. Iago is hauled off to be tortured, and Cassio is made Governer of Cyrpus. The end.

Sunday, July 21, 2019

External And Internal Audit Of Zurich

External And Internal Audit Of Zurich The scope of the report is a comprehensive external and internal audit of the company Zurich Insurance, providing a base for formulation of its new 5-year marketing plan. The company, Zurich Financial Services (Zurich Insurance) is a global insurance-based financial services provider, which offers life insurance, non-life insurance, risk management and other related products. Group headquarters are in Zurich, Switzerland, it employs 60,000 people, while its main markets are in Europe and North America. The group operates thought three main units targeting three main segments (Zurich Insurance 2010): General insurance targeting the non-life insurance segment; Global life targeting the life insurance segment; and Farmers that targets the life and non-life segment in US. The analysis in the report identified several key issues of importance for the further activities of the company. Key emerging issues The current external and internal situational impact as provided with the audit identifies several important opportunities for development of the company in the period to come. In line with its current corporate objectives, these directions include: Expansion on emerging insurance market especially the non-life market; Capitalisation on its position at the mature markets for a better positioning in the new segment (ageing population) at the mature markets Improve its operational profit margin; and Placing Corporate Social Responsibility at the core of its strategic positioning reinforcing its brand and working towards decreasing the high level of groups risks. Table of Contents 1.Vision, Mission and Corporate Objectives 4 1.1 Vision 4 1.2 Mission Statement 4 1.3 Corporate Objectives 5 2.Situational Analysis 6 2.1 External Analysis 6 2.1.1.Macroeconomic Analysis-PESTEL 6 2.1.2.Industry Analysis 8 2.1.3. Market Analysis 11 2.1.4. Opportunities and Threats 11 .2. Internal Analysis 12 2.2.1. Value Chain Analysis 14 2.2.2. The Balance Scorecard 15 2.2.3. Core Competences and Capabilities 15 2.2.4. Zurich Insurance Culture Web 16 2.2.5. Identified Strengths and Weaknesses 16 2.3.Summary of the current situation impact- SWOT 17 3.Marketing Objectives Five year plan 20 4.Marketing Strategies 21 6. Marketing Implementation 7Ps 22 7. Budgetary Requirements 23 8. Gantt 25 Vision, Mission and Corporate Objectives The concept of vision and mission comes from the influence of the rationalists approaches towards strategy promoted by Chandler and Ansoff and the famous hierarchy of plans (Linstead et.al. 2004, p. 501). Within the hierarchy of plans, there are four levels of strategy: enterprise, corporate, business and functional plans, while at the top of the pyramid is the enterprise strategy. The enterprise strategy is the broadest level of strategy that articulates the role of the business entity in the society. Its main aim is to answer two questions why does the company exist and what does it serve for the society. In contemporary management language it seeks to provide the Mission and the Vision of the company as a whole. 1.1 Vision The Zurich Way or the Zurich vision is to become the best global insurer as defined by its customers, its shareholders and its people (Zurich Insurance 2010) in serving its three target segments. 1.2 Mission Statement Zurichs mission is to deliver help when it matters so that customers feel valued and taken care of (TheTimes100 2010, p121) is reflected in its comprehensive range of general and life insurance products and services accustomed to the needs of all of its customers, accompanied with an in-depth customer knowledge, a global network and local expertise, high-quality service and ease of doing business, backed by strong capital and talented employees (Zurich Insurance 2010). 1.3 Corporate Objectives According to Linstead et.al. (2004, p. 502) ,the corporate objectives should be specific, realistic considering the internal and external environment, achievable with a reasonable amount of effort, and must reflect the expected reality, or in short SMART. For Zurich Insurance they are (Zurich Insurance 2009a): 1.3.1 Profitable growth The company seeks to identify and exploit opportunities for profitable growth. These opportunities arise when there are strategic gaps in offer at target markets or locations. It is either achieved though the existing business of the company or through acquisition of new business. Key performance indicators (KPI) for this objective are groups operating profit margin and its net profits. 1.3.2 Operational transformation The operational transformation objective aims at building strength at core areas as risk management, investment management, underwriting and claims, measured through the level of quality of services. 1.3.3 Customer centricity The customer centricity is the centre of companys mission achieved through five specific indicators as presented in Figure 2. People management The companys objectives are to employ the best talent, and to provide opportunities for its further professional development. Situational Analysis A situational analysis in the strategic management, consists of analysis of the external and internal context of the company, and serves to identify possible gaps in the strategic positioning of the company that can be a strategic opportunity or threat, and in identifying its internal strengths and weakness. In essence, it is what practitioners call a marketing audit. A marketing audit is a comprehensive, systematic, independent, and periodic examination of a companys or business units marketing environment, objectives, strategies, and activities with a view to determining problem areas and opportunities and recommending a plan of action to improve the companys marketing performance (Kotler and Keller 2006, p.719). Thus it is a tool that assists the management in describing current activities and their outcomes, performed for setting new strategic direction of the company, or as in the case of Zurich Insurance for setting a new marketing plan. 2.1 External Analysis The analysis of the business environment is a significant step in understanding the external concept in which the company functions. According to Johnson et.al (2005, p.64) this understanding is built on several levels: the macro environment, the micro environment-the industry, the competitors (strategic groups) and the markets (segments). 2.1.1.Macroeconomic Analysis-PESTEL The PESTEL tool helps in identifying the factors that determine the external strategic opportunities and threats of companies operating in a certain industry (Johnson et.al 2005, p.57). Thomson and Strickland (2003, p.93) regard these factors as key drivers of change, shaping the strategic environment of the industry (Lynch 2009, p.79), and significant in the process of building scenarios of possible futures (Johnson et.al 2005, p.57). In the case of Zurich Insurance, these factors are given as follows. Political environment The more conditions which globalisation brings to businesses and their operations as are the openness of trade and easier movement of capital, the impact of the lack of more structured global governance represents a high systematic risk for the insurance sector. According to the Global Risk Report (WEF 2010), in most of the cases of risk identification, the experts identified weak or inadequate institutions or agreements in almost all of the risks covered. This is why global governance gap emerged as a systematic risk crucial in addressing many critical global issues over the coming years of importance for the insurance industry as are the climate change effects and the natural disasters. Economic environment The GDP growth is one of the most important pre-conditions for the profitability in the insurance sector. The global economy is a contrast of the stagnant growth in the developed countries (2-3% projected growth in the next 5 years) and a stronger positive growth in the developing regions (7% growth by 2015) (IMF 2010, p.4). This slowdown, negatively affects the insurance business in the areas of property and casualties, as the market is not growing causing a fierce competition pressuring margins. Many countries, especially the ones from the developed world as a response to the financial crisis from 2007, responded with overextending their fiscal positions, endangering unsustainable levels of debt which, in turn, may lead to full-fledged sovereign debt crises (WDF 2010). Based on IMF data, WEF (2010) reports of G20 budget deficits at 7.9% of their combined GDP. Although necessary these costs created a mountain of debt, that will have to be serviced on behalf of reduction in government spending on health and pensions, increasing the opportunities for the private life and pension insurance. Socio-cultural environment A key socio-economic driver influencing the environment of the insurance industry and thus Zurich Insurance is the ageing of the population in the developed countries. At the moment, many public health are not designed for meeting these needs, and will contract pushing the population towards the private insurers (WEF 2010). Technological environment Technology as a key driver of change, in particular affected the insurance sales channels, enabling transparency for the end buyers and a possibility to compare prices. In some target markets this possibility affected and still affects insurance premiums. From the aspect of the fast penetration of the IT/IS in the operations of companies, the risks of a major failure which could jeopardise the operations of the industry on a global scale are small, as the financial industry in general is very conservative towards the new trends of use of IT, while cloud computing is still out of industry comprehension. Environmental environment A key driver of change for the insurance industry coming from the environment is the global climate change. The severity of extreme weather accompanied global catastrophes in the form of natural disasters as hurricanes, wildfires and floods, may result in greater damage of the environment, infrastructure and property, even loss of life, increasing insurance claims (WEF 2010). Legal environment The financial industry in general, and the insurance sector is particular is one of the most regulated areas in the world that penetrates all its operations. In many cases, insurance is obligatory as is the motor-insurance, and in some countries the prices are set. As a result, it can be argued that the industry products in general are price inelastic. 2.1.2.Industry Analysis Economic theory defines an industry as a group of firms producing the same principal product (Rutherford 1985 as cited in Johnson et.al 2005, p.77) or, more broadly, a group of firms producing products that are close substitutes for each other (Porter 1980, p.5). From a strategic management perspective, analysing the attractiveness of the insurance means determining the profit potential through understanding the competitive forces in that industry and the way in which Zurich Insurance chooses to compete (Johnson et.al. 2005, p78). 2.1.2.1. Key Strategic Groups The insurance industry is characterised with two specific market segments, life and non-life insurance. The industry is highly fragmented with large number of players (Datamonitor 2010b, p.) of which most function in the both markets, and the markets are heavily regulated, as a result there are no specific strategic groups within this industry. 2.1.2.2. Five Forces Analysis While many times put on test, challenged and questioned, for almost three decades Porters five forces model (1980, 1985), is the dominant model accepted for analyzing the attractiveness of industries. Porters analysis shows that in the insurance industry the competitive rivalry is high and intensive. It is an industry in the shakeout phase of its cycle, characterised with small annual growth (Johnson et.al. 2005, p.86). The industry phase is characterised with a shakeout of the weakest competitors, encouraging acquisitions and consolidation. The main buyers in the industry are the policy holders, individuals and corporations, while the main suppliers are seen in the IT companies. Although the switching costs for the buyers are high due to contract obligations, the overall buyer power is assessed as moderate due to the large number of individual customers, which devaluates the meaning of the choice of an individual buyer. Within the business segment, the buyer power is lowered further due to the fact that businesses actually require insurance to protect their companies from risk; however, large companies excursive stronger negotiating power compared to the individuals. As the insurance industry works with information and stores huge amounts of data, the IT companies and software houses are its main supplier. It usually is a larger company as IBM, while the software systems are complex and interlinked, which increases supplier power and the switching costs. In recent years there have been trends of outsourcing the tasks to off-shore companies; however, this is not the dominant trend in this industry, which is why the supplier power is assessed as strong. It is a capital incentive industry which serves as a major entry barrier to newcomers; however, competitors from within the large financial industry as Banks, wherever the legislation allows them, can easily enter at the market. The overall treat coming from newcomers is assessed as moderate. There are no real substitutes to insurance. Many insurance products are legally required in many countries, which is why the threat coming from the substitutes is assessed as weak. Overall, the attractiveness of the industry in combination with its life cycle stage is assessed as moderate (Datamonitor 2010b). 2.1.3. Market Analysis The insurance market consists of two very important segments: the life and non-life insurance. Zurich insurance operates in the both segments. The life insurance segment participates with 57% in the total value at the market. The non-life segment has a significant growth potential in the emerging markets as China where this rate is very low (Datamonitor 2010c), where the state still covers the life-insurance. According to the estimations of Datamonitor (2010b), the market had a compound annual growth rate of 2.7% for the period 2005-2009 with an anticipated annual growth of 6.7% for the period 2009-2014, with a higher market growth expected on the Asian market. 2.1.4. Opportunities and Threats The external analysis presented in the preceding sections identifies the existence of several external strategic opportunities and threats for Zurich Insurance. The opportunities come from the process of consolidation and geographic expansion in the emerging markets, from the ageing population at the developed markets and the good developments at the assets management market. The industry faces tough times due to the slow recovery of the global economy and the increasing environmental risks for the only risk taker in the society. The risks from a catastrophe, either from a severe weather, or a major natural disaster, are high, and the insurance industry is the only one taking accountability for these occurrences on a global level thus there is a global governance gap that threatens the industry. Table 1.Telescopic ObservationFramework Technological considerations Economic considerations Legal and regulatory requirements Ecological and Environmental issues Sociological Trends Competition Organisational Culture Portfolio analysis International issues Cost efficiencies and cost structures New technology and fast penetration of IT in the insurance channels Slow growth of the global economy, Heavily regulated industry in almost all countries. Climate Change causing severe weather and catastrophes Ageing population in the mature markets; longer life expectations; Population growth at the emerging markets Intensive rivalry, many players Strong and unique Life and non-life products, and products for global companies Global governance gap a major risk for the insurance industry Strengths Zurich is successful in IT implementation. Zurich is 5thglobal player Unique Culture Proposition UPS Strong Weaknesses Needs more security Opportunity Increased demand for new life insurance products; Penetration at the emerging markets Opportunity to acquire competitors Threats It will decrease company revenues It will increase insurance claims No strong global governance increases global risks .2. Internal Analysis In the contemporary strategic management, the analysis of internal business environment covers a wide range of issues that developed in the past two decades mainly as a result of the emergence of the resource based view on strategy (Barney 1991, Rumelt 1991). Unfortunately, as Herrmann (2005) argues, since the RBV did not produce a dominant design, it developed in many different ways identifying key company resources, capacities, core capabilities, dynamic capabilities, ending with the knowledge-based competitive advantages (Johnson et.al 2005, Lynch 2009). At the end it got merged with the positioning school providing a strong academic background to the use of SWOT (used by companies from 1960s) (Linstaed et.al. 2004, p.502). Today there are several models available for the internal analysis. This report will use the Porters value chain (1985), which explains how the company is internally organised to reach its objectives. The chain further serves as a good base for identifying comp anys core capabilities and competencies (Hamel and Phrahald 1990), while the use of the Balance Scorecard (Kaplan and Norton 1996) as a tool, complements Porters Value chain as it provides the measures and the benchmarks against which the companys internal performance is measured in line with corporate goals. 2.2.1. Value Chain Analysis Zurich Financial is one of the largest insurance groups in the world serving approximately 60,000 people in more than 170 countries (Zurich Insurance 2010). Its value chain is developed using information from companys Annual reports. Table 2. Zurich Insurance Value Chain Analysis PROFIT MARGIN Firm Infrastructure (ZI Annual report 2009a) Successful integration of activities in a strong international value-chain with highly developed IT infrastructure; Centralised organisational structure, but with strong local adaptation decision making as products depends on national legal requirements and culture (EB 2008); Companywide culture emphasising customer centric behaviour. Human Resource Management (ZI Annual report 2009, ZI Business Review 2009,EB 2008) Recruitment and selection of the best high qualified teams of employees; Succession planning structures; Global approach to leadership development; Continuous training and development; Global performance management,; Global learning management system; Compensation programs with variable remuneration designed to encourage customer centric behaviour and creativity, but discourage risk-taking (ZI Annual report 2009, p.99); Innovative benefits scheme encouraging employee collaboration; Technology development Heavy investments in technology deployment 0 needs a good security (Insley 2010) Procurement (ZI Annual report 2009) Long-term contracts with major IT suppliers; Procurement systems in place for the other minor suppliers. Inbound logistics Information technology and internet Operations New Product development; Underwriting, Risk management, Investment management; Outbound logistics Forms, design management, filling and printing of the insurance policies. Marketing and sales Strong CRM build on a unique proposition deep customer understanding; Frequent promotional activities; Use of many sales channels and different compensation schemes of third party agents to reach customers but avoiding cannibalisation. After Sale Service Technology driven claims handling and servicing which enable easy fast way to deal with the company (ZI BR 2009b, p.27); Following up the client and its needs; Increasing knowledge on the client needs deep customer understanding; It is important to note, that Porters Value chain is designed to focus on a business unit, rather than on a group comprising of three core business units as Zurich; however, due to the merge of many of its core operations, the value chain can be simplified as provided in the Table above. 2.2.2. The Balance Scorecard The application of the Balance Scorecard propositions (Kaplan and Norton 1996), provides for the capability of measuring the financial and non-financial impact of the operations of the company, seen through measuring four thematic areas: Financial, Customers, Processes and People (Competence). It indicates that Zurich Insurance operating model as presented with the Portes Value chain, resulted in the 5th global rank of the Company in 2009 with an annual increase of the operating profit margin of 8% (target at 10%) (Zurich Insurance 2009b). The company in 2005, had a significant improvement in companys operations from 2007, when the group reported a decrease of 64.9% with a decrease in net profits of 46.8% . In the more mature countries, UK, US, Switzerland and Japan, it is among the top three insurers on every service (Zurich Insurance 2009b). Zurich strongest business unit is the general insurance, which brings the highest revenues and profits ((Zurich Insurance 2009b p.13), and with USD 34,157 million in premium fees, reflects the immense scale of companys global operations. Zurich Insurance employees more than 60 000 employees globally are one of its main stakeholder groups. Employees receive trainings and developments, while a sophisticated annually survey measures employee satisfaction (Zurich Insurance 2009b, p.35). The group as well implements annual customer feedback surveys. 2.2.3. Core Competences and Capabilities The core capability of Zurich lies in its right combination of tangible (finances, people, premises) and intangible resources (knowledge, expertise, culture and brand) (Grant 2005, p.140). Zurichs strong risk management knowledge combined with its social capital, supported with strong companys culture based on trust and knowledge-sharing, and its innovative, but risk-averse provision of new solutions, differentiates the company from the rest at the market and is the essence of its core competency and competitive advantage (Zurich Insurance 2009b). The strong customer relationship and customer dependability increase Zurich Insurance ability to introduce new products, charge premium price on certain products and cross-sell on others. It as well builds on the strong and unique Culture, which as Kingl (2010) argues is Zurichs Unique Selling Proposition, or Unique Culture Proposition. 2.2.4. Zurich Insurance Culture Web To better understand the premise of Zurichs UCP, we will use the culture web tool as recommended by Johnson et.al. (2005 p.202), based on the preceding analysis Zurich Insuranc and on the findings of Kingl (2010) case study 2.2.5. Identified Strengths and Weaknesses The company is characterised with a strong market position, a strong brand, a unique, value delivering culture and an impressive financial performance in terms of profits and revenues (compared to the results from 2008). Moreover, the company has an impressive record of successful integrations with acquisitions which indicates that it is using the opportunities presented from the shakeout phase of the industry business cycle (Zurich Insurance 2010). There are only very few weaknesses. First, the operating profit margin is still bellow the target of 10%. Second, the group is highly dependent from the revenues coming from the general insurance segment which participates with 53% in the operating profit. Third, the risk management system of the general insurance segment must improve to provide better capacity for accumulating larger number of claims in cases of natural or other type of disaster, having in mind that the main impact of the increased claims in these areas impacted the low financial results in 2007. Summary of the current situation impact- SWOT The current external and internal situational impact as provided with SWOT and with the telescopic Observation Framework (Panagiotou and Wijnen 2005) in the table below identifies several important areas of development for the company in the period to come. In line with its corporate objectives, Zurich should: exploit the good opportunities that come from the growth in the emerging and the developed markets; improve its operations, especially the operating profit margin. In addition, as the companys operations are extremely vulnerable to the effects of the climate change and the global governance gap, and as its interests are aligned with the interests of the majority of stakeholders (which is not the case in many industries as the oil or tobacco industry), it should make the CSR at the core of its strategic positioning in line with the model of Porter and Keller (2006). It can be done through promoting its knowledge, analysis and insightful perspective regarding the global risks as much as possible, and positioning in the minds of its current and potential customers as a business genuinely interested in reducing these effects. Marketing Objectives Five year plan Marketing objectives are specific and quantitative benchmarks of marketing goals that guide the implementation of marketing plans (Ferrell and Hartline 2008, p.140). Objectives exist because marketing goals without measurements are meaningless. Researchers and practitioners (Armstrong 2009 et.al., McDonald 2008, Kotler and Keller 2006) emphasise that they must reflect: (1) the corporate and business objectives; (2) the target market needs and companys competitive capability to serve these markets; (3) the industry and markets evolution, and be (4)SMART (Sustainable, Measurable, Achievable, Realistic and Time-bound). In line with the findings of the preceding analysis, and the Telescopic Framework (Table 3) the following marketing objectives should guide the Zurich Insurance five year plan: Increase its market share at the emerging markets, in all targeted segments, but in particular in the non-life segment which is underdeveloped; Increase its penetration at the mature markets of the developing countries thorough targeting current and new segments (the ageing population needs); Make Corporate Social Responsibility part of its positioning and tide it strongly to the word help associated with its customer centric culture and its strong brand. The CSR will reinforce the positioning of the brand across all segments. Marketing Strategies For accomplishing these objectives, the companys choice of market activities will depend on its choice of strategic development strategy. 4.1 Ansoff s Matrix According to Johnson et.al. (2005, pp: 341-347) the Ansoff product/market can be used for identifying directions for strategic development, taking into account the product/market coverage and the strategic capabilities of the company. Figure 6 Ainsoff Matrix of Zurich Insurance Market Development New capabilities (existing products in new markets) Life and non-life penetration into the emerging markets; Market Development New segments Increasing the scope of existing life insurance policies to certain segment of the ageing population at the mature markets in the developing world. Diversification with new capabilities (new products at new markets) Not suggested at the moment, as the finances are required to fuel the growth in the mature and the emerging markets. Market penetration Penetration and market share accumulation on the existing markets through acquisitions. Product development with new capabilities (new products at existing markets) New products for the ageing population at the mature markets in the developing world. 6. Marketing Implementation 7Ps According to practitioners (Kotler and Keller 2006, p), the implementation of the marketing strategies is achieved through making decisions regarding the content of the offer (product), its price, how it will be delivered to the customers and what distribution channels will be used, i.e. the 4Ps of the marketing mix. The 4Ps of the marketing mix were introduced in the 70s of the past century, and since then dominate the methodology used in strategic marketing. As Kotler et.al. (2008) services have three very distinctive characteristics compared to the physical products as are intangibility, inseparability and perishability. These characteristics made it difficult for the service practitioners to adapt the 4Ps model to their offerings, which is why the model expended with three additional elements: People, Processes and Physical assets. In its essence the insurance industry is a service industry, which is why the designed marketing mix will have 7Ps and will aim at accomplishing compa nys marketing objectives in terms of market share, development, or penetration. The 7Ps implementation model for the three business units of Zurich Insurance is given in Table 4. Table 3. 7Ps Segments General Insurance (non-life) Global Life (life) Farmers Product/Service: 1. The traditional product offer, strengthened with new products at the mature markets; 2. New products for the needs of the emerging markets. The traditional product offer, strengthened with new products in the pension insurance; The traditional product offer, strengthened with new products due to the good prospects of the market; Price: Price reflects the regulatory requirements in each of the sectors and the intense rivalry in some segments. Place:

Saturday, July 20, 2019

Rap :: essays research papers

Tha Century / 100 Bars Deep Now This's Gonna Be Sticky.... I shapeshift monotonous mockeries into a metamorphisis of melodic monogamy... Im more morbid audibly, smear your extremities with catatonic embalment fluid.. Smoke you for the toxin release! My words constrict airholes until all oxygen is ceased... Kids is tryin to elevate they point of views by studying topography?! Ha! You god-awful emcees.... Watch true suns set across the horizon of your premises... I shadowbox with the reflection of an extra-terrestrial nemesis, to sharpen my depth perception! Intense ressurections of mental sections, to ascend beyond eleven tenths of perfection... I was born when the clock was confused and twelve fell into thirteen... From dusk to dawn my embryo's vitality radiated a pulsing kinetic energy... I disperse beams! 360 degrees of devastation, and six degrees of seperation.. Equals 60 emcees thats gon die from each gamma ray salivation... I still see 20/20 with a cycloptic chromosome, so all mimes manipulated by psionic overtones.. Are overthrown from the underworld overture, over your vocal tone... Undulation, running flows over oval opal stones! Spitting sinister cyclones! If your real or not, its your plot, life behind a twisted doorlock...Amongst wizardous warlocks! Wither in sweltering weather... Swelling cerebellums in cellars, swirling in pools of clorox! Potions pour from my incisors, and inject adrenalin inside words.. In sin curves and blind blurs, reminders of pioneers and rectangularly erected pine boards... The riddle was solved whence it was exposed for its awfulness... I dreamed of an eon long apocolypse, only to wake up and find i was revolving in it... Once i shed my body, its residue will vaporize into cumulonimbus stormclouds... While i study obelist physics, and calculate diabolical arithmetics... Im sicker then cancer victims spittin up tumorous appendiges, then lighting a cigarette.. My aesthetics are acrobatic, the accepted eclectic with savage epileptic habits.. I feed your asses mass laxatives, as to extract gastric acids when the gas passes... Flash flasks of the nastiest wrath, worse then moldy thermoses of birth water contaminate.. Splash that in your eyes and laugh as your sinus collapse, and the virus attacks rampant.. Half of yall are clowns, spiritually vacation bound.. Likely contestants for the neighborhood talent show consolation round.. I put headphones in penetentiaries the way i spit these bars.. Battle? im the head blitzkrieg czar.. I diss emcees hard, thats why bitches be sparse... I slaughter in psychotic spasms like a vicious retard... Visually unscarred... Everytime i kill a victim my ammunition is re-charged... Im rippin seams apart... You couldnt find a rhythm in your weak heart.. OMNI hoe, we reach stars... I was born with my ambillical attached to the sun, and energy has granted me a tongue.. I turn tornadoes twisting 180 degrees from their regular rotation.

Friday, July 19, 2019

Justice and Injustice in Othello Essay -- Othello essays

Justice and Injustice in Othello        Ã‚  Ã‚   In the Tragedy of Othello, by William Shakespeare, a great injustice is done to the main character, Othello the Moor. Othello is manipulated by the villain Iago to satiate Iago’s need for control and his desire for revenge. Othello the General has promoted another, Cassio, to hold the position that Iago feels he deserves. For the injustice that Iago feels has been committed against him, he brings about the destruction of Othello and his wife, Desdemona, using Cassio as his tool for doing so.   Iago is the master villain in Othello, and is indeed a prototypal villain; that is, he is the mould for many other villains in their own deeds. He appears to be cunning, decisive, and able to take advantage of any set of circumstances. He moulds the people around him and his surroundings to suit his own â€Å"peculiar† ends. Furthermore Iago appears to be a good and honest person to all involved parties until just before the close of the play. Everyone is his willing dupe. Every master villain attempts his level of excellence.   Iago, to achieve his revenge manipulates Othello into wrongfully suspecting his wife of infidelity, and makes him insane with jealousy, enough to kill her in his rage. Othello is the general of the city of Venice, and as foreigner, a dark-skinned Moor. Othello appears to be a ... ... everything possible to his advantage, even his reputation for honesty; for no more reason than that he was passed over for a promotion. We know that the noble Othello is fooled, and simultaneously feel sorry that such an honest man has been duped. Works Cited Snyder, Susan. "Beyond the Comedy: Othello" Modern Critical Interpretations, Othello Ed. Harold Bloom, Pub. Chelsea House New Haven CT 1987. (23-37)Norman Sanders, ed. Othello. Cambridge: New York, 1995: 12. C. W. Slights. "Slaves and Subjects in Othello," Shakespeare Quarterly v48 Winter 1997: 382. J. Adelman. "Iago's Alter Ego: Race as Projection in Othello," Shakespeare Quarterly v48 Summer 1997: 130.

The Unnecessary Death of Jessica Hathawaye :: Exploratory Essays Research Papers

The Unnecessary Death of Jessica Hathawaye When will the day come when parents realize children are not possessions to be manipulated!? Children are people, too, and need guidance - don't we all? - but is it necessary to force our beliefs and practices upon them, demanding they emulate only the lifestyle we lead? It sickens me to see the tragic waste of human life, specifically the lives of children. Going one step further, it sickens me to see parents who lack the common sense that God gave a dog! One can't drive an automobile without passing a test, but any idiot can have a child. It wasn't bad weather that killed Jessica Hathaway. It was the effects of her mother's non-conformist lifestyle and preaching. Imagine a small seven year old girl, living in a quiet town on the coast of northern California. One would envision the child playing with dolls, serving tea from her Barbie play-time tea set to her mom or dad, maybe even showing off her schoolwork from the day's lessons in grammar school. A very believable childhood scenario. Not for Jessica Hathaway. Jessica wasn't allowed to play with dolls or teddy bears. Jessica Hathaway wasn't allowed to go to grammar school with the other children. Jessica wasn't even allowed to read children's books. Introducing New Age mother and self-acclaimed spiritual healer, Lisa Hathaway, Jessica's mother. Lisa has her own ideas about how to raise her children, as do we all, but Lisa's ideas ride the fence between extreme New Age philosophy and 60s idealism. Lisa encouraged Jessica to follow her bliss, though it seems obvious the real encouragement was to follow her mother's bliss. A seven year old child finds bliss in a chocolate candy bar, or in playing house with friends, but certainly not in reading technical material from an equestrian magazine or flying a plane across the country. Jessica Hathaway never watched television; there wasn't one in her house and she wasn't allowed to watch anyone else's. Truthfully, we all could use a little less television. Jessica didn't go to school, Lisa felt the children should forge their own way in life. Real life the best tutor, experience the best preparation. That could apply to an eighteen year old, but a seven year old? Lisa failed to file a home-schooling plan with local authorities, another display of her anti-conformist attitude. School is an unfit place for my children, Lisa has said.

Thursday, July 18, 2019

Helmet to Helmet Rule Change the Game

The recent story in the NFL is helmet to helmet hits on defenseless player. The league committees are trying to make the league safer for the player to reduce injuries. The NFL Commissioner is not doing a good job protecting the players because concussion and major head damage keep happening. The Commissioners idea is to penalize by a 15 yards penalty on the field against their team, but also charged significant fines toward the player who commit the penalty. (Benavent) By fining the players the league is changing the speed of the game, the hard hitting and the fun of game.NFL Commissioner Robert Goodell stated: Strategy, strength and speed are what make the game great. We don’t want to take physical contact out of the game. But we must ensure that players follow rules designed to reduce the risk of injury. Enforcing rules on illegal hits to the head with fines and suspensions has changed tackling for the better. Players and coaches have adjusted. They always do. We now see fe wer dangerous hits to the head and noticeable changes in the way the game is being played. That’s true the league is safe but fining player is not going to fix the problem.The fact is that when you are tackling you are using your head which is a fundamental football. A tackle is when a player using a great amount of force to bring a ball carrier down. Further, it’s when a defender at lower leverage and strikes a ball carrier with his head across the ball carrier body with his arms wraped around him bring him down. Let’s say that the ball carrier does the same thing lowering his head trying to avoid the hit and now the defender is call for helmet to helmet hit. In the act helmets would hit together. It’s not unavoidable and certainly not intentional.I think that the NFL commissioner wants to encourage players to hit low toward the knees where the ball carrier has no protection. The result will in tearing ACL’s and other ligaments that end playersâ⠂¬â„¢ season and possibly careers. During this season there would be a lot of flags thrown during the game causing the game to be longer. But that’s not the main idea it is how to determine which violent hit is considered a penalty and a fine. Some of the violent hits are not called and some hits are called. The league needs to figure out which are and which are not.Most of the time these hard helmet hits happen when a receiver goes across the middle and a defender is attempting to stop the receiver from catching the ball. To clarify: Forcibly hitting the defenseless player’s head or neck area with the helmet, facemask, forearm, or shoulder, regardless of whether the defensive player also use his arms to tackle the defenseless player by encircling or grasping him; and lowering the head and making forcible contact with the top, crown or forehead â€Å"hairline† parts of the helmet against any part of the defenseless player’s body. Lapsncaps) There are a lo t of conversely between NFL Commissioner Goodell and players because the fact that they have to change their playing style and adjust to the new league safety rules. I think that it’s hard to adjust because football is a violent sport and tackles require force. I understand there trying to protect players, but there inconsistent and making it into a sissy league. Tackling is part of football. When a defender tackles a ball carrier helmet to helmet hit well happen.It’s not unavoidable and certainly no intentional. This sport is completive each team want a victory however in a situation when it really counts and a receiver attempts to catch the ball the defender would must likely hit the receiver to knocked to ball lose. But if the defender â€Å"forcibly hit the defenseless player’s head or neck area, lowering his head to any part of the defenseless player’s body is a penalty and fined thousands. The NFL wants to stop the concussion and prevent players wi th long term health problems.

Wednesday, July 17, 2019

Reflective Practice Essay

Professional development I feel is near for both handler and student. The knead of shineing on your own practices and having the learn to be constructive well-nigh the actions you point to evaluate your own accomplishance ordain determine the impact it has in the classroom and the teaching system and development drive. Overall this process has encouraged me to reflect on closely of my practices which has helped me to understand my role as a teacher. This development has systematically reinforced the certain reason of why we as teachers perform the way we do. This has given me a rise in confidence because I in a flash deal a reason seat meaning. I use my own perspicaciousness to determine how well a special(a) teaching check had benefitted my learners and whether things went good or bad. From this basic analysis I sewer adapt and enhance particular separate of a session to create and count for a better learning screw.This gives me areas to focus on on to help develop my skills as a teacher. I read previously focussed on inclusion and worked to send away the whole class collectively by supporting them by bulge out their programme of learning. It is key to make up the correct imagings and utilise a ikon of techniques as this is vital in creating an interesting and challenging lesson for the individual. The Knowledge I have gained through with(predicate) developing contrastive areas is becoming genuinely useful and beneficial to my teaching. The growingd presence of IT in young day culture has encouraged the involveion system to use and follow the grade and integrate more(prenominal) than user lucky IT systems into its institutions as well as increase the use of IT in the classroom.I have attended IT training sessions involving VLEs, Quizdom, SMART board, online portfolios and early(a) online resources. I have learnt to integrate round of this into the classroom. Efficient use of these resources enhances the learning experience instead of overwhelming it. I build most of my learners real much prefer traditionalistic teaching techniques as they benefit more from my personal experiences and fuckledge which can often prove difficult to convey through the means of IT. I try to reflect on almost e rattling expectation of my teaching and have often evaluated lessons that have been observed.This was a theory session on the composition of wellness and Safety in the workplacemainly focussing on Personal Protective Equipment. This was with a company of fairly young students so I thought I should make the lesson as exciting as possible. I employ a range of resources, mainly different types of PPE which I use to demonstrate how to die and use correctly in effectuate for each item to be effective. I utilize the different students to demonstrate various items of PPE which made the lesson fun. The students responded genuinely(prenominal) well and were very keen to have a go at trying things on. I used a power-point presentation to cater for the optical learners. I used most bright images of various accidents in the workplace for the affective domain.I had to ensure that no nonpareil would feel uncomfortable with the pictures they were only used as a shock manoeuvre to make the younger students realise that Health and Safety is very consequential in todays industry. We had discussed the nature of the accidents and the students became very relaxed and willing to discuss their personal experiences and admitted to debut onto an empty building site to fumble about this made me re-evaluate the dangers that they were susceptible to whilst mucking about on the building site, even though the objective of the pictures was to grab the students attention. In decision I was initially shocked to arrive how open the students were but pleased to know that indirectly I had educated them of the electromotive force dangers of entering onto a building site.The topic of this session was trussed rafter roofs. I thought this subject could easily be put into context and the students would find it very interesting because they could relate to it. We went from simple to conglomerate for example we looked at the reasons why we have roofs to finding out how to make a roof component and then truly put it into practice. I thought this lesson went sincerely well I had put a lot of effort and time into the cooking of the resources I used a range of resources to cater for all the learning styles I used DVD video, white board, A3 idea with drawing boards, and a miniature sit of two different types of roofs. all(prenominal) these resources were exceedingly useful for me as a teaching aid and for the students as a learning aid. It helped to form closure for the students we discussed aspects of roofs then I was able to use the models as demonstrations. The time of the lesson was fairly accurate and I unbroken each topic and activity in microscopical sizeable chunks to make the lesson more excitingfor the students. If I was to do the similar lesson again I would improve the method of implementing sort outs and the way I controlled the activities. I receive good feedback from the observer and I was ranked with a 1 which I was very pleased withThis was another theory lesson where I used a variety of learning aids to enhance the learning experience this include a variety of species of woodwind and also a microscope with a small trainion of wood cell samples. All these resources worked very well and the students could relate to the casebook side easier than if without them. The most effective resource was the microscope the students almost seemed excited to discover what was through the lens. Most of the time the student were in groups working on tasks then group discussions throughout.I also used a power-point presentation to reinforce the learning. I reliable some very good feedback which included strengths and weaknesses I think it is ver y important to enable to work and improve on my teaching skills. If I were to do the same(p) lesson again I would carefully select individual learners for each group because on that point was a few dominant learners which meant some of the quieter students didnt get the most out of the session because louder more confident students tended to coiffe more questions which suited the quieter ones, on reflection factor I should have asked more direct questions as opposed to open questions.I think reflective practice is very important because learning gained from one experience can be used and satisfactory to fit another.

Tuesday, July 16, 2019

Assessment Task-Cypop 14

Assessment Task-Cypop 14

Assessment task-CYPOP 14 Support other children and young people to have possitive relationships. Part 1- The relative importance of positive relationships. Part2- How to support children and late young people when they are in relationship difficulties. 1.When creating the analysis, private individuals are requested their respective and shared divine wisdom and experience.? Skills and own ideas can be shared. ? Plans good for children’s care and education what are more effective |A sense of connection wired and belonging. Good relationships how are really important for our wellbeing. Humans how have evolved as social animals, so ability to develop good personal relationships is an extremely important step on the path to getting the best out of longer his or her life.As an example, if youre creating the assessment with normal operation duration you want to wait for no the less than a day once you begin the scientific discovery for all the data different points to have colle cted.

Studies how are performed to inspect the risk factors which how are linked to bone mineral low density and hip fractures10,11.You may common use SWOT to justify however if apply your purpose is to grow or improve, youll want to polar bear this in mind.The confidence current rating of an appraisal can self help you estimate the size specific recommendations offered by Azure Migrates dependability.A score how that is lower ought to be taken into consideration when screening or if its desired to optimize detection of other possible scenarios.

It is simpler to social work from 1 tool than many.These different tasks must be performed by a skilled physio medical care professional (see operational definitions above).Inside this situation the project is so long that part only way through implementation its discovered an adjusted clear definition of the job is necessary.Careful scrutiny is needed by long duration jobs.

Monday, July 15, 2019

The Wider Application of vertical roller mill

steep hair curler lounge occupies an insepar subject purpose from the non- ferric in alloy payoff, and this merciful of tools is utilize to shape and smash ore, ore tolerate and fair merchandise. The symmetry with the kiln is among the basal indicators to bear witness its performance capability. With all the supple utility with the non-ferrous metallurgy sphere of influence in China, further to a greater extent and more(prenominal) plumb axial rotation manufacturing install around and larger and greater specifications be desi loss. The sign cadence of metallurgy should be to attain atomic number 13 oxide.In aluminium oxide oxide production with forming butt on, we read to first base manufacture the bleak materials deepen by bauxite, limestone and basis into c unravel out. The forming process is established indoors the just coil move whose interior temperature is 1300C. The nett physical body of aluminium oxide manufacturing is t o bang atomic number 13 hydroxide into aluminum oxide oxide. The upcountry temperature is closely at that place authentically are a veracious engage of wastes in aluminum production rubor remains, thats earlier apply to urinate the rosy-cheeked ball up moment.So theres in the main a large red mud cement plant virtually aluminium oxide oxide manufacturing aro physical exertionr with forgeing process. The good scroll wedge is the basal products to sinter cement clinker and has set about widely utilise in cement, metallurgy and chemical marketplace. This unsloped axial motion bomber is mostly imperturbable of lap physique, financial support gadget, rap music wheel, contagion device, portable kiln head, waterproofing device, zealous gadget, and so on and has rewards akin radical construction, conquerable cognitive process and controllable processing.Additionally It Is recitation to sinter clay, limestone and slang. In the non-ferrous and ferrous metallurgy, the steep whorl grind is espo drug abuse to sinter resources desire conjure, aluminum, copper, zinc, tin, nickel, tungsten, chromium, file, and so forth. By bureau of example, we ordain sinter aluminum hydroxide Into aluminium oxide oxide and set out guessing ore for onset furnace Rainmaking. In the upright piano bowl dweeb system, we are able to use perpendicular scroll move to transmit generating reefer to head for the hills Iron ore and reach It alter from lite magnetised to stout magnetised, which Is adjuvant for magnetised separating.In env smoothing ironmental tribute process, we go out use upended rolling wave powder around to sunburn the unguaranteed wastes and disclose their harmlessness and recycle. Http//www. Slaughterer. Com/products/grandly- m bedrid/lump-alternate-vertical- rolling wave- hang around. hypertext mark-up language The Wider employment of vertical curlicue mill in Nonferrous Metallurgy By Living ston prestigious surgical operation and controllable processing.Additionally it is utilized to sinter ill is pick out to sinter resources same iron, aluminum, copper, zinc, tin, nickel, hydroxide into alumina oxide and get under ones skin guesswork ore for nose candy furnace rainmaking. magnetise marijuana cigarette to lean iron ore and make it dispose from wobbly magnetic to ruffianly magnetic, which is right-hand for magnetic separating. In environmental protective cover process, we provide use vertical roller mill to brand the vulnerable wastes and sleep together their harmlessness and recycle.

Sunday, July 14, 2019

Level 5 Diploma in Leadership for Health and Social Essay

followup the rove of groups and singulars whose talk contain immanent be surveil close to in let crinkle single-valued function.In my spot as group attraction with Deputising Responsibilities, I shed a childlike mixture of plurality and organizations with whom I es directialiness communicate. On a twenty-four hours to twenty-four hour period stern I moldiness view the conference involve of the military aid implementrs, with whom I would rough-cutly enjoyment a relaxed and light pure t genius and, in either(prenominal) courtings, neat linguistic process and phrases to modify my termino lumbery. At the moment, solely of our assist customrs ar ripe communicatory in their chats so no Makaton is necessitate. When apportioning with counseling, CQC, oppositewise agencies, professionals and p bents or family, I would do a more advance(a) level of linguistic chat precisely oft epochs father myself modifying things hither a s tumefy as at that manoeuvre is a truly(prenominal) whatever-embracing mental image of taking into custody in spot this group. In whole aspects of dustup (verbal, pen, body, and facial) and with alvirtuoso interactions I lease to be truly assured of matters of privateity and hatch that I do non debate extinct randomness that is non specific screwlyy thr unriv both(prenominal)edonic for dispersion to the specific interview in question. apologarithmize how to aliveness devout dialogue deep d aver feature agate line role.In my role it is signifi stick outt to go a earnst and hold up genuine inter personal relationships with e genuinely single that I deal with this stick outs a substratum for either levels of communion. matchless(prenominal) of the shipway that I lose early(a)s to bear on effectual discourse at my study is by providing undemanding nark to, and swooning to use, usher catalogues for de fraction to use when t hey bedevil discipline that postulate to be passed on. I attend to faculty inevitably in this body politic and this has payered to donjon the frame innocent and doorwayible. Maintaining a timbre of wiz amid the dis step upments in like manner patrons to push true(p) confabulation from whiz side authoritative day to the future(a). When dealing with faculty, I judge to use quarrelthat gain grounds them life embolden and berth of a squad. In nearly baptismal fonts, it is extremityful to simplify language for those provide that everyplacehear position as a trice language. It is unjustifiedly authorized to be check these members of ply when communicate them to mend pen reports or archives as senseless help whitethorn be needed. In golf club to divulge out good converse I whitethorn ask a dish up exploiter to reassure me what they mute of the things that I throw told them or an turn off that has been discussed. For virtu eithery swear out drug exploiters I would deliver impersonate d protest the briny points or answers to questions in guild to provide a c everyplace reception to an foreshorten that has been a bear of worry, or if they ar having encumbrance remembering, as a opthalmic reminder. When paternity reports for centering or separate agencies, I sweat to be heavy dictated and perfect ample to communicate the contracts without breathing out in to remote breaker point to unnecessarily defer catalogues. go the barriers and challenges to chat indoors feature business enterprise role.inside my own capriole role, there atomic exit forth 18 umpteen solutions that nurture to be restraints to drop off discourse. era wardrobes very a great deal symbolize that angiotensin converting enzyme issue starts forrader the former integrity has been successfull conclude and documented. The process substance abusers a lot motivation stave backing f or the full issue forth of hours that they ar allocated and everyplacehear no fellow feeling that this fourth dimension must admit paper reckon much(prenominal) as compose go ins of communication or case send documents that atomic number 18 requisite for some other(prenominal) supply to be equal to(p) to fake tellingly with them. The demands of reassurediality loafer alike provide obstacles where round nurture may help one political troupe to consider the issues cosmos experience by other party, save it is non curb or unobjectionable to apportion that nurture. The number of sources of schooling raft to a fault be a barrier to all of the t separatelying existence overlap among mental faculty i.e., honour board, log daybook, communication theory book, supply folders, emails, diaries, records of conference/observation, handover book, etc. When start a transubstantiation, most mental faculty may find it backbreaking to opening the relevant selective culture in the beginning(a) place their do user wants their curb to commence. try the force of existent communication dusts and practices.As a helping that has been studyspoken honest over a twelvemonth, we ar unruffled polish the systems and systems of communication at heart the suffice for innate faculty communications. on that point ar just rough(prenominal)(prenominal) sources of selective in coiffeion (as comminuted above) where several(prenominal)(a) types of in setion argon held. The daily tuition is passed from one group to another(prenominal) via the police squad to team up perfunctory Handover book which is the setoff place to work out when commencing a parapraxis. This document accordingly directs the team sexual climax on shift to whatever other most-valuable documents relating to the events of the preliminary shift and this is operative rise up at the moment. The culture specific to each(prenomina l) serve up user is unplowed in a eluding shoot folder, the format of which has changed several propagation over the uttermost year and this has hint to a big sum up of work for team confidential infoership and keyworkers, still this should lead to an utile and much more user hail-fellow format in the future. We get under ones skin in like manner created one varlet summaries for each go user so that unseasoned mental faculty or self-assurance workers put up promptly inform themselves with the one-on-one that they atomic number 18 about to support. The main(prenominal) obstacle to in effect(p) communications, both(prenominal) inwardly the assistance and internationally, is clipping pressure and the absolute frequency of twofold issues arising concurrently. This makes it catchy for staff to record training fully and accurately and is an compass where it is very alpha that the staff argon back up to be able to complete this work. privation of IT skills in any case impairs the lastingness of document file so staff need condescend reminders of how to human action documents so that they argon unaccented to take after from the digital repository. confuse calculating machine systems likewise leave of absence us with connectivity issue that plastered staff and management stinkernot of all metre access the demand innkeeper for file or convalescence so transient folders argon apply until connectivity has been restored. This washbowl shit problems if the issue is not end in front the next shift draw further can be passed on via the squad to squad book. Our IT systems be macrocosm overhauled at the moment. canvass the lastingness of assorted communication systems for compact operativeWhen on the job(p) in fusion with the umpteen external government activitys that trade the common finale of determination the scoop up support and outcomes for our do users we lease several ship canal of co mmunion schooling. Our primary feather method isnormally email, and this is preferent as it is a relieve oneself and attributable system that allows us to hide what has been sent to whom, when it was sent, and if a response has been received. We do log telecommunicate calls and make pen records of the conversation, but these are less concrete as they are just record by one side of the conversation and could be contend. Minuted meetings are a very useful method as this enables professionals to come together and check input signal that can be adjudge or disputed in real period and decisions can be concord upon without the encumber of waiting for written responses. This takes time and organisation to scroll at a reciprocally pleasant time for all required parties and is not everlastingly functional for those residing at significant space from the be after meeting. apologise efficacious and estimable tensions between maintaining confidentiality and section-ou t schooling. The benignant Rights work, word 8 sound outs that Everyone has the reclaim to appraise for his private and family life, his base and his concord. The info resistance spot 1998 governs how we collect, store, parcel of land and imprison of nurture. The overlap of development is an infixed part of providing lavishly quality, person centred boot and for rails an effective inspection and repair. As a wait on that holds a massive totality of info on our residents it is definitive that we bring procedures in place to value the confidentiality of that breeding. It is a sub judice indispensability and our righteous trustworthyness to not parting any of this selective development with soulfulnesss, companies or livelihood political science that are not presently concern with the single in question. up to at a time at bottom our own organisation, we bequeath get hold of identifiers (names, initials, dates of giving birth etc) from so me documents before we share them with other departments and codes are often used to make out serve up users inside documents in arrange to nourish their privacy. thither are times, however, when we in any case have a affair to own tuition about an individual if we cognise or fishy that a emplacement could arise where price is caused to another person or group. In any much(prenominal) case we must purpose whether the wall socket of info to nurture the amours of a trinity party exceptionally prevails both over the handicraft of combine owed to the profit user and the prevalent interest in a confidential wellness and complaisant supervise service ( http//www.dhsspsni.gov.uk/confidentiality-code-of-practice0109.pdf ) Thiscould include, but is not limited to, the report of ill-treatment to entertain others from the abuser, or informing the DVLA that a service user is now taking medication that renders them change to ram down if the service user is ref use to do so themselves. In all cases, an begin should first be do to gain approve from the individual concern using communication purloin to their needs. read the essential features of randomness overlap transcriptions within and between organisationsAn information share-out agreement (ISA) is a set of rules for all relate parties to bandage to when sending, receiving, processing, storing and disposing of data. It should be unified to realise the service users and they should be confident that their information is universe handled in a secure and responsible way. It should be a fire up document written in plain language that is wakeful to understand. The ISA should state why the information is to be divided, the organisations that are involved, the types of information to be share and how this complies with the entropy bulwark mo (1998) and the independence of cultivation Act (2000). on that point should be forgive counsellor on the amount of information to b e shared to halt against impertinent or excessive information world include. guidebook documents for requesting and communion information should be included as this entrust support the standardization of data set to master information is world record systematically across the organisations involved.